Your goals, your support, your way

Understand your options, choose your supports and stay in control of your NDIS journey

Led by an experienced Registered Nurse, Choose Your Supports helps you navigate the NDIS with confidence, connecting you with services that reflect your goals, respect your choices and support your independence

Support coordination starts with you

An NDIS plan can open up opportunities, but working out what it means and where to begin can feel overwhelming. Choose Your Supports helps you understand your funding, connect with services and put the supports you choose in place.

We take the time to learn about your goals, strengths and circumstances. Then we work alongside you to build a support network that suits you. You remain in control of the decisions about your life and your supports.

Choose Your Supports provides Support Coordination and Specialist Support Coordination for participants with funding for these services in their NDIS plan.

A woman and a young boy smiling and hugging outdoors on a grassy field with trees in the background.
Two potted plants, one larger with tall green leaves and a smaller one with broad green leaves, in tan pots.

Your choices, your supports

·

Your choices, your supports ·

Illustration of two women having an online conversation. One woman has dark hair, is wearing a blue shirt, and gesturing with her hand. The other woman has dark hair tied back, is wearing an orange shirt, and is sitting at a laptop, listening and pointing. Speech bubbles indicate they are chatting.

Someone who takes the time to understand

You are more than a plan, a diagnosis or a list of services. Your health, relationships, daily life and goals all shape what good support looks like for you.

Choose Your Supports is led by Jodie Cain, a Registered Nurse with extensive experience across hospital, aged care, community and disability services. Her clinical background gives her insight into complex health needs and the challenges of navigating different systems.

Jodie brings that experience to a personal, practical approach to support coordination. She listens, follows through and helps you make informed choices. Her aim is for you to feel heard, respected and supported throughout the process.

The ways we can support you

Understand your plan

We can talk through your goals, support coordination funding and the supports available in your plan, so you feel more confident about your options.

Find the right people and services

From support workers and therapists to community services and other providers, we can help you explore options, make connections and understand service agreements. You choose who you want to work with.

Bring your supports together

When several people or services are involved, we can help them communicate and work towards the goals that matter to you, with your consent.

Work through challenges

If a service is not meeting your needs, a support breaks down or your circumstances change, we can help you consider your options and make a practical plan.

Prepare for plan reviews

We can help gather relevant reports, document progress and bring information together when your plan is due for reassessment or your needs change.

Build capacity over time

Support coordination is also about helping you develop the skills and confidence to understand your options, speak with providers and manage more of your supports where you want to.

Meet Jodie, Registered Nurse with over 40 years of healthcare experience

Jodie Cain is a Registered Nurse and experienced Support Coordinator with a career spanning acute care, aged care, community health and disability services.

She spent more than 20 years working in hospitals, including emergency and intensive care, followed by senior roles in aged care management, quality and compliance. Her community and disability experience includes nursing and support coordination.

Since 2024, Jodie has provided Support Coordination and Specialist Support Coordination for NDIS participants, including people navigating complex health needs, changes in circumstances, hospital transitions and difficulties with existing supports.

Jodie started Choose Your Supports to offer thoughtful, responsive support that sees the whole person. She takes the time to understand what matters to you and works with you to find a way forward.

A person with long black hair smiling while holding a smartphone, with a speech bubble indicating communication or messaging.

Frequently Asked Questions

The National Disability Insurance Scheme, or NDIS, provides funding for eligible people with permanent and significant disability to access supports related to their needs and goals. The supports included in each person’s plan are different.

1

What is the NDIS?


What does a Support Coordinator do?

A Support Coordinator helps you understand and use your NDIS plan, connect with providers and other services, and build your confidence in managing your supports. The help you receive depends on your goals, circumstances and the support coordination funding in your plan.

2

Choose Your Supports works with NDIS participants of all ages, with experience across complex health needs, psychosocial, neurological, physical and trauma related disabilities, and chronic conditions. Jodie also supports people navigating hospital transitions, multiple providers, and family or child protection services.

3

Who do we support?


Can someone refer me?

Yes. A family member, carer, allied health professional or another provider can make an enquiry on your behalf with your consent.

4


Do I get to choose my providers?

Yes. We can help you explore suitable options and understand how different services might work together. The choice of who provides your supports is yours.

5

How do I know if I have support coordination funding?

6


Look in the Capacity Building section of your NDIS plan for support coordination funding. If you are unsure what your plan says, get in touch and we can help you understand it. Not every NDIS plan includes funding for support coordination.


Illustration of a man giving a piggyback ride to a woman, both smiling and looking happy.

“Jodie’s nursing background helped her to understand how my health affects everyday life. I felt comfortable talking through my needs with her, and she helped me explore supports that made sense for my situation.”

Older man and younger man walking outdoors, with the older man placing his hand on the younger man's shoulder.

How to get started with us

A woman and a young girl sit at a table, facing each other, engaging in a conversation. The girl is holding a wooden toy, and there are various colorful wooden toys and blocks on the table. The background shows warm lighting and a wooden wall.

Have a question? Or, ready to get started? Chat to us.

You can contact Choose Your Supports by phone or email during business hours, Monday to Friday, 9am to 5pm.

We offer meetings in person, over the phone or via video call.